Your feedback matters
Please respond to the following. Where appropriate, 1 indicates the lowest score and 10 represents the highest score.
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NPS Complete
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Tour Complete
Onboarding Complete
100 Hours
1 Year
6 Months
Cadence Set Community & Services
Cadence Set Technical Experience
Cadence Set Digital Experience
Cadence Set Physical Experience
Cadence Set Brand Perception
How would you rate the cleanliness of the club, changing rooms, clubhouse, communal areas, and equipment?
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How would you rate the overall premium feel of the club, including the décor, atmosphere, and facilities?
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Is there anything else you’d like to share about your experience or areas where we could improve?
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How welcoming did you find your experience upon arrival, including how the UNTIL team greeted you and your first impressions of the club?
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It is easy to accomplish my goals using UNTIL’s digital platform.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The rooms have enough equipment I need during peak hours.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
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